Frequently asked questions

The servers, networks, storage, cloud services, endpoints, and supporting processes that let an organization's technology operate reliably.

It includes switching, routing, wireless connectivity, access controls, and links between people, devices, offices, and services.

Virtualization lets multiple isolated virtual machines run on shared physical hardware, making resource allocation and management more flexible.

A hybrid environment combines on-premises or private infrastructure with public cloud services, using controlled connectivity and clear workload placement.

Cloud can simplify provisioning and elasticity, while on-premises offers direct control over local equipment. Security, cost, compliance, latency, and staffing shape the decision.

Monitoring tracks availability, capacity, performance, and failures so teams can detect problems and investigate them before they spread.

Backups provide recoverable copies of important information after accidental deletion, corruption, or system failure. Copies must be tested and protected.

A backup is a copy of data. Disaster recovery is the wider plan for restoring services, systems, access, and operations to agreed recovery targets.